Defective item - What to do? – Kultfrau

Is there something wrong with the item you received?

Please contact our customer service at b2b@kultfrau.de. To facilitate processing at
, please provide the following information:

Your company name, your full name,
order number (if available), all other relevant details

We will check the process and contact you promptly in writing at
to clarify the next steps.

Important! Unsolicited returns cannot be processed. Please wait for our instructions.