Refund policy

Right of withdrawal for consumers

A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to your commercial or self-employed professional activity.

Revocation instructions

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must:

A & A FASHION OHG
Claus-von-Stauffenberg-Strasse 30a
68163 Mannheim
Germany

Phone: 0049 621 49083215
Fax: 0049 621 82848476

Email: customerservice@kultfrau.de

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can also download the model revocation form or another clear declaration from our website (. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation. To safeguard of the cancellation period, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen cheap standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)


- To A & A FASHION OHG
Claus-von-Stauffenberg-Strasse 30a
68163 Mannheim
Fax number: 0049 621 82848476
Email address: shop@kultfrau.en

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s ) (only for notifications on paper)
- date

(*) Delete where not applicable

.