Return

If it doesn't fit.

We ask you to try on the pieces carefully and of course only to send them back unworn - we experience perfume or sweat smell, signs of wear or even damage such as pulled threads more often than you might think. These pieces can no longer be sold, so please understand that we have to charge for them.

Returns within Germany and the EU are free of charge. Note the enclosed return slip. Please fill out the return form and put it back in the package. The return delivery of the returns must be made via the same shipping company as the delivery. Use the DHL return sticker that is also included for the free return.

Please return the items to us within 14 days of receipt.

Keep all accessories, information and tags on the garment, only remove them when you are sure the new piece will move into your closet.

Do you still have questions about your return or you don't have the return sticker (anymore)? Just send us a message to customerservice@kultfrau.de.

Address for returns: